Our Email Ticketing Platform enables agents to
resolve tickets faster, smarter and without confusion.
With our Email Support Ticket System, assigning, managing and supervising email tickets is easy.
We provide a streamlined process, from customizable web forms to post-contact analytics.
Unify your company support inbox and convert all email requests into sharable,
easy-to-organize support tickets that can be assigned at a moment’s notice.
Securely receive highly confidential PCI & PHI data via email.
Our Customer Service Software is the must-have for
answering customer questions the moment they arive via live chat, SMS, Facebook, Email
and any other channel you may think of.
“LiveHelpNow provides many features that our former chat system didn't have. Making ourselves accessible in more than just one way has really increased our level of customer service. The ability for students to create tickets when we are offline is a big plus as well. Also, the FAQ Dashboard serves as a great resource for frequently asked questions we receive. Most importantly, I love the customer service that the company provides. There's never been a time when my questions were not answered.”
- Phong Yang, Counselor, California State University, Fresno
Our tools work seamlessly with your favorite plug-ins and platforms.
Yep, you’re running out of excuses.