Our chat support suite lets agents manage
multiple requests easily and in real-time.
Our Chat Support Suite’s straightforward interface handles chat requests the moment they’re submitted.
Each customer experience is completely customizable and onboarding new agents is a cinch.
Faster customer service is only a text away.
Securely receive highly confidential PCI & PHI data via chat.
Analyze your clients’ wants and needs with our easy-to-digest analytics platform with built-in reporting.
Create customizable post-chat surveys that improve your team with every ticket.
Automatically translate any foreign chat requests in real time.
Your agents can say goodbye to language training once and for all.
Our Chat Support Suite is the must-have software for
answering customer questions the moment they arise.
“LiveHelpNow provides many features that our former chat system didn't have. Making ourselves accessible in more than just one way has really increased our level of customer service. The ability for students to create tickets when we are offline is a big plus as well. Also, the FAQ Dashboard serves as a great resource for frequently asked questions we receive. Most importantly, I love the customer service that the company provides. There's never been a time when my questions were not answered.”
- Phong Yang, Counselor, California State University, Fresno
Our tools work seamlessly with your favorite plug-ins and platforms.
Yep, you’re running out of excuses.